27242- Systems Engineer

Chicago, IL 60606

Posted: 08/22/2022 Industry: IT/Software Development Job Number: 38615

Job Description

Systems Engineer    



Location: Chicago, IL (close to all trains for an easy commute from Chicagoland and NW Indiana)

Work Schedule:  Hybrid (only 2 days onsite) – must work remote on Saturdays 

Duration: 15-18 Months+  (initially until December 2023)


  • The Systems Engineer - Monitoring role helps to run and support, with supervision, the systems that provide monitoring, visibility and management of the network infrastructure, applications and systems at the client.
  • This includes but is not limited to status, health, performance and capacity planning to avoid problems with system reliability and throughput. The incumbent must have a general understanding of systems architecture (OS and hardware), software configuration and networking technologies.


Principal Accountabilities:
  • Handle sysadmin responsibilities to several of the monitoring tools, including but not limited to Splunk, BMC ITSM ecosystem (Helix/remedy, TSOM, Discovery), xMatters, WebWatchBot, AppDynamics, etc.
  • Understand the architecture of these tools and how they work and integrate.
  • Develop and educate end-users with Splunk Searches/Dashboards, managing Splunk Forwarders, indexes, Search Heads, and cluster mgmt., troubleshooting and documentation. Pursue Splunk best practices (apps, add-ons, searches, etc.).
  • Responsibilities include upgrades, vulnerability remediation, end-user support, etc.
  • Support systems/process in local time with full end to end ownership of issues in time zone.
  • Be available and responsible to all high risk / critical issues and proactively establish clear communications
  • Ensure our environments are highly available and scalable.  Respond quickly to issues and escalations.
  • Apply automation standards to improve speed and quality of applications using specific tools for automation such as scripting languages, Chef etc.
  • Track and/or find answers to gaps in our automation
  • Accurately defines complex problem statements; Gathers and compares data about problems, documents the details and prepares analysis reports, seeking out all feasible alternatives.
  • Demonstrates knowledge of skilled systems (Linux/Windows), distributed computing architecture (client server, intranet/internet, networking technologies), hardware platforms and resources - CPU, memory, virtualization, clustering and cloud computing. Configures systems and modifies settings to ensure proper function.
  • Develops work breakdown structures.
  • Handles all deployments and rectifies gaps in instruction including script deployment and validation, automating where possible.
  • Proactively looks for opportunities to harden processes/systems by means of audits, automation, and/or other measures.
  • Identifies & defines problem statement and its upstream/downstream impacts and leads resolution; Simplifies/decomposes the problem to smaller problems to reduce complexity; Troubleshoots most known and some new issues, determines the root cause, provides solutions, and takes initiative to see the solution through.
  • Documents solution, provides clarification and support to colleagues, and reviews work products of others within the team.





Job Requirements


Meet Your Recruiter

John Pottebaum

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.