Riverwoods, IL 60015

Posted: 05/13/2022 Industry: Project Management Job Number: 38021

Job Description

Digital Project Manager



Location: RIVERWOODS, IL. Can be remote. 

Duration: 9 MONTHS+



Job Responsibilities:
  • The Digital Project Manager will support the mobile marketing team by managing mobile channel operations, processes & governances.
  • Support work that creates compliance with channel controls & adhere to compliance and governance requirements
  • Support operational processes and reporting for the mobile channel campaign work including: intake for strategy, prioritization, development and execution.
  • Lead work for performance tracking and auditing purposes as it relates to mobile text & PUSH channels


Key Responsibilities:
  • Accountable for running cross functional forums & work: Process Control Assessment for mobile communication channel – PUSH & new! Center of Excellence
  • Document processes & progress, collate findings/risks/gaps within formal control assessment process evaluation. Lead reviews and escalate roadblocks while partnering with key stakeholders: business risk, legal, technical and compliance SME’ s
  • Intake requests, identify key stakeholders and progress ideation to measurement across the 4 pillars of Mobile Center of Excellence. Utilize and improve upon existing tools and measurement
  • Track and maintain project while ensuring follow-up of activity are completed
  • Represent mobile channel needs in multi-channel forums for intake, monitoring and performance measurement – DCM and other cross functional forums



  • In addition to experience in the above areas, the ideal candidate will demonstrate strong teamwork, communication and interpersonal skills, as well as strong organizational and project management skills, including persistent follow-up and the ability to work independently.
  •   He/She will have experience collaborating with mobile campaign managers as well as shared services, business legal, compliance, risk & technical (IT) teams .
  • Skills and experience should also indicate the candidate takes initiative and can manage multiple projects and competing priorities.




Mandatory Skills:
  • Bachelor’ s degree with minimum of 5 years experience working as a digital project manager in a corporate setting or an agency
  • Advanced understanding of branding in a B2B/B2B2C environment
  • High proficiency in Microsoft Office (required), Workfront, Service Now and Jira (helpful) Prior experience managing direct channels, preferably for a large company • General knowledge of direct marketing operations
  • Maintains a positive attitude and provides superior customer support
  • Strong organizational skills, detailed oriented and able to manage multiple requests and competing priorities
  • Mastery of time management, project management and strong communications skills (written and verbal)
  • Experience in the financial services, hospitality, travel industry or eCommerce a plus.   MUST BE COMFORTABLE ON A PC



Desired Skills:
  • Someone who has run multi-team forums and projects.
  • Understand direct marketing channels.
  • Has experience with providing business support for executing programs/communications. Can work independently and has solid communications skills






Job Requirements

Service Now and Jira

Meet Your Recruiter

Cameron Pieczynski

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