60448- LOA Administrator

Oak Brook, IL 60523

Posted: 03/13/2023 Industry: Administrative Job Number: 39604

Job Description

Leave of Absence Administrator


Location: Oak Brook, IL
Schedule: Hybrid; remote on Monday and Friday, onsite Tuesday-Thursday
Duration: 6 months+ Contract

  • We are looking for an Employee Services Representative. This individual will be responsible for answering calls to our toll-free line related to Payroll and Leave of Absence for both US and Canada customers.

  • Answer Phone Calls in an efficient and timely manner
  • Ensure Customer Satisfaction by handling calls in a knowledgeable, helpful and courteous manner
  • Adherence to established internal control procedures
  • Demonstrate teamwork by assisting other team members as needed.
  • Demonstrating teamwork by assisting other team members as needed, sharing key learning’s, and supporting team decisions 100%.

  • 1-3 years of customer service experience in a call center environment preferred
  • Bi-Lingual Spanish, preferred
  • Bachelor’s Degree Preferred
  • Excellent listening and communication skills, flexibility and willingness to quickly adapt to new situations while maintaining a positive attitude
  • Additional required key competencies include attention to detail, ability to multitask, quality and customer commitment, empathy, good listener and problem solver.

Job Requirements


Meet Your Recruiter

Alaina Fisher

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