8248 - Technical Analyst

Dallas, TX 75201

Posted: 02/03/2023 Industry: PC Support Job Number: 39480

Job Description

Technical Analyst

Location: Irving, TX
Duration: 6 Months+

Job Description:
  • Work with the lab and project teams on setting up computer systems and peripherals
  • Troubleshoot computer systems and resolving issues quickly to prevent project time delays
  • Work tickets from a ticket queue, created by software testers, helping them to get their systems functional so they can complete their testing work.

  • Solid understand of computers and computer systems and peripherals
  • Experienced working with Microsoft Office suite, MS Word, MS Outlook, MS Excel, etc.
  • Any previous history working as a computer technician or similar is preferred
  • Strong analytical, organizational, problem-solving, oral and written communication skills.

Additional Skills:
  • Service Now experience is a plus
  • Jira experience is a plus
  • Experience working with various android and iOS devices such as Samsung, iPhone, iPad, tablet.
  • Experience working with databases such as SQL Server, MS Access, Oracle SQL Developer, Mongo, PostGreSQL.
  • Detail-oriented, self-motivated individual who can work closely with teams of Product Owners, Developers and Business Users, and also works well within a team environment.
  • Any network equipment configuration is a plus (Juniper, Cisco, Aruba, etc.)
  • Any scripting / automation background is a plus


Job Requirements


Meet Your Recruiter

Alexis Tunstall

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