8262- Senior Program Manager

Dallas, TX 75201

Posted: 02/01/2023 Industry: IT/Software Development Job Number: 39479

Job Description

Senior Program Manager

Location: IRVING, TX
Duration: 12 MONTHS+

Job Responsibilities:
  • Tracks and manages the program roadmaps/schedules for upstream and downstream dependencies.
  • Responsible for managing/building the business relationships for respective programs.
  • Coordinates with Project Managers, other IT business units as well as vendors within the assigned programs to ensure proper project documentation and resource utilization across programs.
  • Maintains strong customer focus while coordinating and collaborating with stakeholders, vendors, and IT resources in the implementation of key projects using effective verbal and written communication skills.
  • Manages programs and or multiple concurrent projects which are not necessarily related or interdependent.
  • Provides leadership to project managers, fosters a positive team environment, and provides direction in ambiguous situations.
  • Utilizes negotiation skills to influence and creatively achieve successful outcomes around scope, schedule, budget, issues/risks, and resources for both internal and external stakeholders.
  • Proactively exercises initiative in identifying, tracking, and removing impediments to program success.
  • Approaches risk identification and mitigation, accordingly, including establishing contingency plans and initiating corrective action.
  • Understands how individual projects affect the program/portfolio and exercises judgment in raising issues and risks to the program/portfolio level.
  • Arbitrates and resolves conflicts within the program when necessary.
  • Understands appropriate paths and methods for escalation.
  • Managing the program’s budget.

Required Skills:
  • The program manager must have strong practical experience in project management, which was gained through managing large and complex projects. He or she must have the following:
  • Good knowledge and handling of project and program management methodology and techniques.
  • Good understanding of the wider objectives of the program.
  • Bachelor's degree in a related field required.
  • Strong leadership and management skills.
  • Excellent interpersonal skills
  • Ability to work positively with the wide range of individuals involved in program management.
  • Good knowledge of budgeting and resource allocation procedures.
  • The ability to find innovative ways to resolve problems.
  • PMP preferred and a strong grasp of project management principles
  • Excellent written and verbal communication skills
  • Excellent organizational and analytical skills
  • Excellent computer skills, including word processing, spreadsheet, database, graphics, and other relevant software
  • Proficiency with  Jira, SharePoint, MS Visio, MS PowerPoint, and Project Management software (e.g.: Smarsheets, MS Project, ServiceNow PPM, etc.).
  • 10 years' experience in project management and quality management
  • Experience in a fast-paced, deadline-oriented, multi-tasking environment
  • Proven ability to interact with various levels of management and other Associates
  • PMP preferred


Job Requirements


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Alexis Tunstall

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