DW5- QA Manager

Posted: 09/14/2021 Industry: IT/Software Development Job Number: 36011

Job Description

QA Manager

#CP – DW5


Location: REMOTE



Job Description:
  • The QA Manager will own the client’ s Release Management lifecycle, which includes scheduling, coordinating and managing releases across multiple products and services using and extending their delivery platforms.
  • This role will also have overall responsibility for the testing success, specifically the
  • maturity of product and service quality testing, test and release advocacy, and test planning. 
  • This position is within our Enterprise Technology Group, on the Solutions Engineering team and works in concert with groups to improve the software engineering processes and practices associated with
  • continuously building, testing, and deploying impactful cyber security features for our customers and internal teams. 
  • The QA Manager will be responsible for implementing and managing release processes for code through development, test, and production environments.
  • This job function works collaboratively with all participants in software development projects, and is supportive of developers and testers baselining build dev/test environments, tools, procedures, and changes.
  • To manage these processes, the QA Manager will be expected to assess the progress, compliance and effectiveness of the release and test
  • effort.
  • As a subject matter expert, the person in this role will be expected to provide specialist guidance and advice to less experienced colleagues, non-technical team members and users to ensure that tests and releases are conducted in an appropriate manner.
  • Additionally, the QA Manager will be expected to align with existing internal processes and tools.


Position Responsibilities:

? Engage with developers, project and product management, and (if required) our customers to ensure correct products and services are produced in a timely fashion

? Evaluate the quality of program and project outputs against agreed service acceptance criteria

? Define and own Test and Release strategy and processes and release acceptance criteria

? Continually work towards making improvements in the Test and Release processes

? Assess and analyze release components

? Carry out the builds and tests and ensuring, where possible, information exchange with configuration management

? Manage risks and resolve issues that affect release scope, schedule and quality

? Define testing\ benchmark standard (automated unit/integration, manual, SIT, UAT) and manage exceptions on a project by project basis

? Measure and monitor progress of Test and Release activities to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations

? Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates

? Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews

? Produce Release and Test Reporting

? Maintain release schedules for all services and ensure alignment across key partners and vendors

? Lead Go-Live activities including the execution of the deployment plans and checklists

? Leverage scripts and automation tools used to build, integrate, test and deploy software releases to various platforms

? Participate in customer meetings to discuss release scope and/or roadblocks

? Maintain a release repository and manages key information such as build and release procedures, dependencies, and notification lists


Required Experience, Skills and Knowledge:

? Strong Agile capabilities - mentoring level preferred

? Test Automation - deployment, configuration, adoption

? Process and functional leadership experience

? General business, IT and Cyber Security compliance awareness

? Contributing to the improvement of service processes and customer satisfaction

? Meeting or exceeding targets and fulfilling agreements even when adverse circumstances prevail

? Leveraging strong methods, techniques and tools for planning, organizing, resourcing, directing, coordinating and monitoring ongoing operational activities

? Facilitating collaboration between stakeholders and managing opposing requirements and views to a successful outcome

? Exerting good judgement in your use, prioritization and allocation of organizational resources.

? Coping with the unexpected, making sound decisions quickly in a crisis situation, dealing with any issues be they familiar or unfamiliar and motivating others in times of continual change.

? Bachelor’ s degree or equivalent professional experience

? Ability to pass a pre-employment background and drug screen in accordance with applicable laws


Preferred Experience, Skills and Knowledge:

? Cyber Security Operations, Frameworks and Tools

? Experience with (or knowledge of) 1 or more of the following: bitbucket, codacy, synk, cypress, bitrise, mockaroo, tonic.ai, sentry, aws cdk, webpack, yarn, pip

? Building content, products, applications, and/or services for internal and/or customer consumption and use

? Advanced knowledge in development languages of choice (python, typescript, ansible, terraform)

? Advanced knowledge in testing methodologies, tools, and development patterns of choice, with unique implementations

? Advanced knowledge in version control, specifically git, with advanced integration and extension

? Organized Change Management against staged environments with product and service outcomes





Job Requirements

Agile Test automation Cyber security

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Cameron Pieczynski

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